Posted:05-November-2024
From Emergency Calls to Plumbing Tools
Emma spent years as an NHS emergency call handler, where she honed her skills in handling high-pressure situations and providing critical support to those in need. Her ability to remain calm under pressure, communicate effectively, and solve problems quickly were second to none. However, Emma recently decided to take a leap of faith and join her partner Lee, in a completely different field: plumbing. Together, they embarked on a new journey with their business, Metro Plumb, and have seen remarkable success.
Emma's transition from the NHS to the plumbing industry wasn't a decision made lightly. After years of dedicating her life to emergency services, she felt it was time for a change – a new challenge that would allow her to work closely with Lee and build something of their own. Inspired by Lee’s passion for plumbing and the potential for business growth, Emma retrained and immersed herself in the world of pipes, leaks, and repairs.
The Birth of Metro Plumb Wolverhampton
Their journey began with the acquisition of their first Metro Plumb franchise in Wolverhampton. Leveraging Emma's exceptional organisational skills and Lee’s technical expertise, they quickly established a reputation for providing reliable, high-quality plumbing services. Their ability to address customer needs efficiently and professionally set them apart from the competition, and Metro Plumb Wolverhampton flourished.
Expanding Horizons: Worcester Acquisition
With their success in Wolverhampton, Emma and Lee felt confident in expanding their business. Their ambition led them to acquire a second Metro Plumb area in Worcester. This expansion marked a significant milestone in their journey, demonstrating their commitment to growth and their belief in the Metro Plumb brand.
Metro Plumb and the community
Emma and Lee’s hard work, quality service, and community engagement has earned them a loyal customer base and a strong presence in both Wolverhampton and Worcester. They often support local charities and are donating their time and resources to support a family in need. More to follow on this story very soon.
Dedication to Creating Positive Role Models
Metro Plumb is dedicated to fostering a diverse and inclusive environment in the plumbing industry. Emma’s journey is a great example of how women can break barriers and excel in traditionally male-dominated fields. Metro Plumb is committed to creating positive role models for women entering the world of plumbing. Through support, training, and empowerment, the franchise encourages more women to explore careers in this vital trade, challenging stereotypes and paving the way for future generations.
Interested and want to know more about Metro Plumb?
The Metro Plumb profile outlines all aspects of their franchise opportunity and allows you to contact them for further information or to ask a question.
