ChipsAway the UK’s leading automotive paintwork repair specialist is growing strongly and investing heavily in new technology and systems to streamline its business processes and increase efficiency, equipping the company for continued growth.

 

New Technology Director Ali Ball, appointed as part of the investment in IT, will lead the system implementation and be responsible for managing the change and future development. ChipsAway franchisees will directly benefit from the new technology system as it will enable estimates, bookings and invoicing to be done from a tablet PC (like an iPad) therefore reducing paperwork and helping them to be more efficient.

 

Ali said he was attracted by the opportunity to work at ChipsAway because he was impressed by the business model and positive attitude of the company.

 

“ChipsAway is a dynamic company with an exciting vision for the future, keen to put in place new technology and introduce new systems to help the business grow,” he says.

 

“It’s refreshing to work with a company which understands that by investing in technology it can become more efficient and increasingly successful.”

 

Ali said the first stage of the new technology system will be to map out a pilot scheme which is expected to be complete by March 2011. This will then be rolled out across the company and franchisees will be asked to complete a survey giving their feedback on the system.

 

“We will be working closely with the franchisees to give them training to ensure they reap the full benefits,” he added.

 

Ali, whose previous role was an IT Director for Broadway Malyan Global Architects works alongside Rachel Leonard who is the Systems Support Manager.

 

Lloyd Evans, Chief Executive of ChipsAway, said: “We are really excited about Ali’s appointment and the introduction of the new technology system. Having someone of Ali’s calibre on board is set to make business more streamlined and efficient as well as supporting our franchisees in working smarter. It will also enable us to understand more about our customers and therefore better meet their needs.”