Posted:13-October-2011
Martin & Co franchise mystery shop success
Martin & Co Rochdale come out with 100% score and 1st out of 40 local businesses that were mystery shopped by Rochdale Council.
The mystery shop was part of the Rochdale Metropolitan Borough Council, Business Awards. The Awards are now in their fourth year and focus on rewarding good customer service in our varied town centre businesses. National retailers, independent retailers, restaurants, bars, cafes, beauty salons, hairdressers and many more take part in the initiative each year, which was set up by Rochdale Town Centre Management in 2007.
The Rochdale letting agent was scored on various aspects of their mystery shopper’s experience, such as staff approach, customer service and staff image.
Phil Watson, Managing Director commented: “It is great to be recognised for excellent customer service, ensuring we provide a service that is second to none to both landlords and tenants is always our focus.”
Photo: Phil Watson, Managing Director, Rochdale with team and certificate.
Interested and want to know more about The Property Franchise Group?
The The Property Franchise Group profile outlines all aspects of their franchise opportunity and allows you to contact them for further information or to ask a question.
