Posted:23-January-2012
Pack & Send's franchisees are as unique as the packages they ship
Specialist Packaging, Shipping and Logistics Company - Pack & Send – match the uniqueness of their services with the individuality of their staff. Whilst their recruiting policy focuses on the experience and capability of candidates to deliver service excellence, the tendency for their employees to have ‘colourful’ backgrounds is perfectly illustrated by the latest addition to their Reading Store Team.
Pack & Send is growing fast as the launch of their packaging and shipping business in the UK earlier this year has seen huge demand for their unique collection, packing and freight management services. The store in Reading is the first of many scheduled for the UK, and the initial volume of orders has already lead to these plans being stepped up.
The Pack & Send team in Reading have found that no two jobs are the same and with an order book that already includes sending Mars Ice Cream Bars to Australia, 12th Century Iranian artefacts to the US and an antique London Trolley Bus model to a collector in Spain. So it is no surprise that members of the team are fairly unique too!
Phil Rivers joined Pack & Send in January to manage the Reading store. Whilst Phil’s attention to detail and great people skills are obvious assets for any business, it was his part-time interests as a professional Circus Clown that set him apart from other candidates. Together with his brother, Phil has been entertaining children of all ages, across the UK and abroad, as Big Foot the Clown for the last 20 years. And whilst his full-time job is more serious now, he still finds time to take part in organised Clown gatherings or training courses to keep his hand (or feet) in!
As the unusual jobs continue to come through the doors at Pack & Send, a sense of fun and high spirits comes into its own. A recent request to ship body panels and accessories for a Jaguar XJ6 required the construction of a wooden packing case around two metres square to create a carton weighing over 400kg! It’s fortunate that Phil is as handy with a hammer and screwdriver as he is with water-spraying flowers and custard pies.
It is this kind of job that Pack & Send are uniquely positioned to undertake; their understanding and appreciation for the value of such a substantial yet vulnerable cargo, their expert packaging knowledge and facilities and their wide ranging delivery options all combine to make them the only choice for shipping fragile and valuable items.
And when it comes to packing; Pack & Send know what they are doing! Customer’s property is carefully handled at all times with custom built packing cartons and cases combined with Pack & Send’s unique foam cushioning which expands around fragile items to provide a tough layer of protective support for ultimate safety.
Pack & Send are able to help businesses and consumers across the UK with more conventional requirements too. Their range of domestic and international courier services and collection and custom packing solutions are ideal for safely transporting anything from computers and spare parts to works of art.
Pack & Send plan to open 240 stores across the UK some of which will be owner operated through a franchise license.

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