Franchise support team helps new NIC Services Group business owner achieve 240% of his first-year forecast

We are delighted to share the news that one of NIC Services Group newest franchisees, Luke Reeves, has secured a substantial multi-year contract with a major pharmaceutical company.

The contract covers the extensive commercial cleaning requirements at the client’s production facility in the South West of England, a region that Luke’s franchise covers.

Expressing his enthusiasm about the contract win, Luke said: “We are thrilled to be awarded and trusted with the cleaning services at such an important site. We were able to demonstrate that we can add value to and compliance with the good manufacturing practice (GMP) regulations.

“We look forward to welcoming our new colleagues over the coming weeks.”

Turbocharging the start of Luke’s franchise

This big contract win is the latest acceleration in what is an incredibly strong start to Luke’s NIC Services Group business.

Despite his franchise only officially launching in April 2024, Luke has already achieved an incredible 240% of his business plan customer acquisition forecast for the first year of trading after just five months.

The scale of this pharmaceutical contract brings not only immediate financial benefits, but also a steady stream of income over the coming years. This stability will give Luke the solid foundation needed to continue expanding his operations and securing new business with confidence.

Leveraging the power of NIC Services Group franchise support team

Whilst Luke’s hard work and dedication of course played a key role in winning this contract, it was also made possible by the extensive wraparound support we provide to all franchisees.

It is a core pillar of our franchise package and ensures everyone has unmitigated access to the wider team’s knowledge and skills to help drive their business growth.

Our killer tender team on this occasion included:

• Peter Robb (Business Development Director) – who attended the client meeting in person with Luke, offering his insights and expertise to help make a strong impression
• Steve Wengrow (Group Commercial Director) and Jo Lock (General Manager) – who joined the meetings via Teams to provide additional support
• Matthew Sammons (Franchisee) – who brought in his experience from servicing a division of the same client in the North East, adding valuable context and understanding of the client’s expectations
• Paul Faulkner (Group Marketing Director) – who played a crucial role in crafting the successful bid, ensuring the proposal highlighted NIC Services Group unique strengths and capabilities

By pooling resources and expertise from across the business, we are able to ensure all franchisees gain a significant competitive advantage. It is true to say this level of support and commitment to help franchisees succeed is unprecedented in franchising.

“Our success with this contract would not have been possible without the incredible support we have received, particularly as a new franchise,” explains Luke.

“From the initial client meeting to the final submission of the tender, the team was with me every step of the way, providing the guidance and expertise needed to win the contract.”

Regarding tender support, Paul Faulkner added: “Supporting the franchisees through the tender process is critical, especially if the franchisee has not been through this process previously.  The tender document should not only provide the prospective client with a clear, comprehensive, and tailored response but it should demonstrate that NIC Services Group is flexible in our approach and that one size does not fit all.

Importantly it should demonstrate the professionalism of being part of one of the largest family-owned commercial cleaning businesses and the character of the franchisee.”

Create an exciting future with NIC Services Group

Luke’s fantastic early success is testament to what can be achieved with us. For prospective franchisees in particular, it illustrates the amazing potential of becoming an NIC Services Group business owner.

Whether you are an experienced entrepreneur or new to the world of franchising, we provide the tools, resources, and expert guidance needed to build a thriving business.

Interested in learning more? Then now is the time to take the next step.

To find out more about establishing a life-changing NIC Services Group business, please get in touch with our franchise recruitment team.

You will be sent our franchise opportunity prospectus and be able to ask any questions you have to help you understand whether managing a franchise in the lucrative commercial cleaning sector is right for you.

We look forward to hearing from you!

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