Certain skills are required to run a successful and respected lettings business, and new Martin & Co franchise owner Ramian Thapar and Lettings Negotiator Stephanie Kelly have them in abundance! The duo have just opened the doors of the new Martin & Co Ruislip and are eager to get started.

 

Some of you may already know Stephanie, who has worked in this industry for a number of years.

 

“Our aim is simple, to become the market leading letting agent in Ruislip through excellent customer service that is second to none.  We have an extensive background in property management”, commented Ramian. With these skills backed by the national support and training from Martin & Co’s head office the pair look set to form a formidable team.

 

“We recognise that every landlord and tenant is different.  Whether it’s portfolio landlords looking for a maximum return on their investment or ensuring that the right tenant is placed in a much loved former parental home, we promise to deliver a comprehensive and flexible service that suits our customers, not us”, commented Ramian.

 

Ramian added “Similarly, tenants do not want to have to take the first property offered, but want a property that suits their needs, whether it be in terms of location – near to the local secondary school, close to major transport links or whether it’s dependent on the size of the property and the extras it offers such as a large garden for a family or a double garage.  Both landlords and tenants also want the security of rent protection, and this is something we take very seriously.  Our rent guarantee scheme is second to none, and offers total peace of mind.”

 

The ethos of a business based on quality customer service fits perfectly with the Martin & Co brand. The brand was recently recognised as the Best Large Lettings Chain (ESTAs 2009), a particularly meaningful award as it was voted for by 30,000 landlords across the UK, who were asked 17 questions about their letting agent.