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UK franchise owners success stories - Franchisee Stories

1 To 10 of 323 UK Franchisee stories


Danny Webster's Journey from Employee to Business Owner

of Metro Plumb

In the world of business, opportunities often come knocking when you least expect them. For Danny Webster, a seasoned Operations Manager with a background in drainage, the chance to take control of his destiny and fulfil a long-held dream of owning his own business arrived in the form of a Metro Plumb franchise

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Background in property maintenance led Lee to Metro Plumb

of Metro Plumb

Lee Johnston, made a significant career shift by joining Metro Plumb and starting his own franchise in Cumbria and Dumfries. His decision to become his own boss and run a Metro Plumb franchise was influenced by a combination of personal and professional factors, including his background in property maintenance, desire for new challenges, and the support of his wife, Leila.

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Dusting off after redundancy to build a business that shines

of Poppies

Rob Piper is a self-confessed people-person. For almost two decades, his natural flair for communication, employee engagement and customer service saw him excel within Sefton’s Education Authority. Tragically, in 2010, government funding cuts brought an abrupt end to his career. Determined to turn things around, Rob set out in search of his next opportunity and, in 2011, Poppies Liverpool was born. Initially craving more security and the chance to put his skills to good use, Rob’s business now affords the freedom and rewards that have quite literally changed his life.

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Building a lifetime of satisfaction and fulfilment

of Poppies

Career-man, Nigel Bayliss, spent over 15 successful years managing teams as big as 450 people in the retail sector. Like so many before him, he eventually grew weary of long days and a gruelling commute. Nigel craved a better quality of life. Whilst on the lookout for an opportunity that would not only change his own life but his young family’s too, his wife, Hilary, suggested he launch his own Poppies business. They recognised the demand for a personal and quality cleaning service in their local area, as well as the chance to establish a better environment at home. In the new year of 1995, Poppies Sheffield was born.   

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Fulfiling a lifelong ambition of becoming his own boss

of Bright & Beautiful

After 30 years of building a successful career in sales, Mike Sheene decided to fulfil a lifelong ambition of becoming his own boss. He took over an existing Bright & Beautiful location in 2016 and hasn’t looked back since. “I had been thinking about retiring from sales for some time since I always felt that selling was very much a young person’s game. To grow a business for myself and particularly to have created something tangible that I could pass on to someone else really appealed to me, which is why I decided to start my own business.”

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Ambitious couple develop flagship Puddle Ducks site

of Puddle Ducks

Liz and Phil Gabriel own and manage Puddle Ducks baby and child swimming school franchises in Nottinghamshire and North Leicestershire. In 2017 they also bought and relaunched The Key Health Club in Nottingham, as a flagship home for Puddle Ducks in the area.

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How a Puddle Ducks mum became a swimming school entrepreneur

of Puddle Ducks

Accountant Kim Pinnington had been a Puddle Ducks customer for several years before she decided to leave behind her career in banking and dive into the swim school business for herself. Now, two years on, her financial background and personal experiences have stood her in good stead. She has expanded from one large franchise region into two and her business is growing all the time, while still affording her the opportunity to accompany her own children to their Puddle Ducks swimming lessons

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Over 11 happy years in the pool with Puddle Ducks

of Puddle Ducks

Sarah Austin has owned the Bristol and Bath franchise of Puddle Ducks baby and child swimming school for long enough that she has passed a number of milestones. The business was teaching 1,000 children a week by 2015, received an award for excellence at the company’s national conference in 2017 and celebrated 10 years in business in 2018. Now, she is happier in her role than ever.

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Accountant’s passion for swimming is now big business

of Puddle Ducks

Carolyn Sharpe (38) swam competitively as a teenager but after pursuing a career as an accountant she never thought she would find herself in the pool again, for any reason other than to keep fit. Now however, Carolyn owns the franchise for Puddle Ducks North East, a baby and child swim school that teaches over 1,400 young children per week to share in her passion for the water.

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Parent professionals are shaping their own family friendly business

of Puddle Ducks

Suzanne and Gary Horton enjoyed their careers as legal professionals until, following the birth of their second child, they discovered that their traditional roles didn’t leave enough time for family life. So, in 2011, they bought the Puddle Ducks baby and child swim school franchise for Greater Manchester. The business now teaches swimming to over 1,000 customers every week from six local pools, including their very own family swim centre Aqua Nurture. The couple sit at the helm of a thriving business that has family life at its heart.

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