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A survey in 2022 found that 42% of people would rather clean a toilet than call ‘customer service’ lines. Ouch. But why is that? Most franchisees do their best to provide a professional, friendly and prompt customer service experience. The problem is, despite their best efforts, a large percentage of businesses are still not getting it right.
Amit Patel, owner of Minuteman Press in Edgware, England, has donated printed posters to support a local GoFundMe campaign for Jasmine the Warrior Princess. According to the GoFundMe page, Jasmine is just seven years-old and she was diagnosed “with a rare brain tumour” and the only options for clinical trials are abroad.
Monterey Jack's, award-winning American-themed burger bar and restaurant, has been shortlisted for 5 awards at the Scottish Entertainment awards.
Premium kebab chain German Doner Kebab has joined forces with Universal Pictures as part of the cinema release of their highly anticipated film Fast X which hit the big screen on 19th May. German Doner Kebab has celebrated the film release with a takeover of hero menu items that includes the opportunity for one lucky customer to win a trip of a lifetime to Los Angeles.
The return of the biannual event proved a huge success.
Scotland, get ready to experience the vibrant and captivating African-inspired brand, Afrikana, this summer! We are thrilled to announce our Scotland debut on Sauchiehall Street, offering a full experience with music, interior, ambience, and art, in addition to their beautiful African flavours.
Burger & Sauce has confirmed it is to open in Wolverhampton town centre. It will have a soft launch this week with customers able to order online, with the store opening to the public in early June. Saadiya Nawaz will run the restaurant with the help of around 20 new full and part time staff.
Recognition Express is all set for its busiest season, as schools and businesses invest in branded merchandise for the coming academic year, and autumn conferences and events.
The UK fee income of The TaxAssist Group, rose 7% year on year from £50.7m in 2021 to £54.3m in 2022
Like 99% of people nowadays, the first thing I did when I was asked to write this article was to do a quick Google search and ask my newest buddy, ChatGPT, for their advice. The response I got back was, "Experience is not always required in franchising, although it can be beneficial." Well, as someone who had zero experience, here's how I fared.
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