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Scotland franchisee case studies archive

Browse of our extensive archive of case studies on succesful franchisees in Scotland.

“Being part of a franchise network is the best of both worlds"

Hannah Campbell joined TaxAssist Accountants in 2014 when she was 24. Here she shares her inspiring journey working her way up from Assistant Practice Manager to Franchisee, operating in Dalkeith, Leith, Fairmilehead and Musselburgh in Scotland, all before the age of 30.


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"The guidance and help through the pandemic has been priceless."

For Kully Sahota, working for himself had always been his dream, and franchising offered the safety net he was looking for to reduce the risk of business failure.


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"I watched the company grow from strength to strength"

Russell Chapman had extensive accounting experience with several large high street banks and accountants before deciding the time was right to establish his own TaxAssist practice.


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Franchisee comes out of retirement after impressive discovery day

Paul Simpson was so impressed when he attended a Discovery Day that he decided to come out of retirement and set himself one further challenge before retiring fully. Paul had a successful career in financial services as a banker, IFA and Estate Planner spanning over 35 years, before selling his business in 2019.


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Business Doctors' ability to make businesses better wins award

Helping small business owners find the most lucrative path to success has turned out to be the route to recognition for Wicus Van Biljon in the Great British Franchisee Awards. “What a client wants is not necessarily what he needs,” says Wicus, whose background in accountancy helps him get to the nitty-gritty when analysing clients’ businesses and prospects.


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Chipsaway owner's shining example earns him a Great British Franchisee Award

As a soldier, Andrew Darby knew how to keep his body in shape - and he’s spent 21 years in Civvy Street keeping other people’s car bodies in shape so successfully that he’s just won a Great British Franchisee Award. The owner of ChipsAway in Cambridge and Huntingdon has built up his business from a single mobile man-and-van operation to three, added new territories to his original franchise area, and opened a car care centre as well as an accident repair centre, creating jobs as well as greater profits.


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Red carpet treatment for award-winning Servicemaster franchisee Siva

Is there anyone on the planet who didn’t think Siva Kugathas would win the Great British Franchisee Award? The owner of ServiceMaster in Guildford has transformed lives, raised standards, pushed envelopes, inspired others, and indulged in some serious philanthropy - as well as taking the annual turnover from £100,000 to more than £2 million in just four years.


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Merry Maids boss cleans up in Great British Franchisee Awards

Impeccable service and crisis management come naturally to Gary Rolfe, so it’s hardly surprising that the owner of Merry Maids in Kingston-Upon Thames has won a major award in the middle of a pandemic. Despite everything that lockdowns, social distancing, and ever-changing regulations could throw at him, the cleaning company boss has emerged as one of the first recipients of the prestigious Great British Franchisee Award.


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Award is crowning achievement for Stuart - king of the couriers!

Think of everything that’s ever irritated you about couriers, and then forget it. There is one out there who’s really, genuinely concerned about giving the customer-service we all dream of - and that’s why he’s just won the Great British Franchisee Award. Stuart Vant, owner of the InXpress franchise in Cambridgeshire, calls it going the extra mile - and he and his staff do, literally, if it means they can avoid letting a recipient down.


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How Covid forced a franchisee to become even more successful

Necessity is the mother of invention - and Emma Winterbourne, a young mum herself, has won a prestigious award for being the very embodiment of that spirit of survival. Emma, owner of The Creation Station in Thame and Aylesbury, found her entire business model undermined by the Covid crisis, with no chance of delivering face-to-face crafts lessons and parties during lockdown.


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